Friday, November 27, 2009

Armed men & fear

This is a picture of one of the soldiers involved in the incident at Bawku. The video of the incident is rather disturbing so I chose not to post it.

He certainly earned his spot on this board.

I respect the military & what it stands for. I admire the Ghana armed forces (had ambitions of attending the military academy decades ago).

It is rather sad when soldiers become bullies.

I hope the police & soldiers choose to stay home when they are having a bad day. They are supposed to protect us and treat every single one of us as human beings.

Not bully us & act as Judge & Jury.

Tuesday, November 10, 2009


Thanks to all that are interested in this blog.
It is good to know that you also believe we can bring about change in customer service in Ghana.

Share your customer service horror stories with us, and I will follow through with the institutions involved to at least bring the issue to their management's attention.

There are many approaches we could use to make customer service exist in Ghana. This is one we can work on together, now.